Frequently Asked Questions

Get answers to common questions about phone consultation.

Ahead of the call, have photos of your brows or treatment area, a list of medications or allergies, and examples of desired looks. This helps our specialist evaluate suitability, discuss technique options, and provide accurate recommendations and pricing.

Consultations typically run 15–30 minutes depending on your questions and complexity. We use the time to review photos, discuss goals, explain procedures and recovery, and determine whether an in-person appointment is recommended.

Yes. Based on your goals and photos, our specialists provide a price range and outline any additional touch-up costs. Final pricing is confirmed during the in-person visit after a detailed assessment.

Yes. We review medical history, medications, and conditions like pregnancy, autoimmune disorders, or blood thinners that may affect treatment. If needed, we’ll advise medical clearance or alternative timing to keep you safe.

Absolutely. Sending clear, well-lit photos of your brows and reference looks helps us evaluate shape, color, and skin type. Email or text submissions prior to the call allow a more productive consultation.

You can book or cancel online through our booking link, call the clinic, or message us via text. Please provide 24-hour notice for cancellations to reschedule without fees and to free the slot for other clients.